Having Trouble Installing Freehand

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Dexart
Posts: 2
Joined: Sat Mar 25, 2017 3:59 am

Having Trouble Installing Freehand

Post by Dexart »

My Mac recently died when they fixed it I got them to put 10.6.8 I have tried to install freehand on this operating system but it won't. Am I do something wrong any help greatly appreciated.
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FFH Mark
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Joined: Sat Dec 11, 2010 3:59 pm
Location: USA
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Re: Having Trouble Installing Freehand

Post by FFH Mark »

It is probably the online activation problem that will not take your serial number. Adobe removed the activation server for all Macromedia products so you will need the new serial number for FreeHand listed here: https://helpx.adobe.com/x-productkb/pol ... error.html
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Rachel2893
Posts: 3
Joined: Wed Apr 19, 2017 10:16 am
Location: Sydney

Re: Having Trouble Installing Freehand

Post by Rachel2893 »

Thanks Mark, your solution worked for me. I've got the new serial number and everything is fine now.
Currently I am working with eFax team!
r0gue
Posts: 3
Joined: Thu Apr 27, 2017 10:36 pm

Re: Having Trouble Installing Freehand

Post by r0gue »

So I am getting the boucing icon and the crashing and I am not getting the online activation thing to pop up to put in the new activation code. Is there something I'm missing to get that to pop up?
Dexart
Posts: 2
Joined: Sat Mar 25, 2017 3:59 am

Re: Having Trouble Installing Freehand

Post by Dexart »

I can't even get the installer icon it looks like it can't see that I'm in 10.6.8. I restart in 10.6.8 but it is not seeing the installer.
A couple of things, are you using the installer for your system ?
Not a Windows version on a Mac or visa-versa.

Second, you could use the Trial version to install FreeHand instead of a CD. We have it here: http://www.freehandforum.org/downloads- ... xtras.html

After installing, remember that the serial numbers have been changed by Adobe. You can't use your personal serial number anymore. Get the "master" number here: https://helpx.adobe.com/x-productkb/pol ... error.html

Finally if you are installing in 10.6.8, and it still doesn't work, you may need the activation file for Snow Leopard. You will know because the FreeHand icon will bounce a few times in the dock and then quit. The only link at Adobe is gone but there may be others hosting it here on the forum. Good luck.
Titanlists
Posts: 10
Joined: Wed Jun 21, 2017 5:13 am

Re: Having Trouble Installing Freehand

Post by Titanlists »

It actually has the problem with Mac. Try to install it in windows.
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