by sharpart » Sun Jul 08, 2012 3:19 pm
This is sad -- another typical screw job by Adobe -- and it would be completely unacceptable if we didn't have to kowtow to Adobe and their insolent corporate crap.
(1) So glad they'll waste more of our time by participating in four meetings. Of course, no assurances that they'll be LISTENING to our concerns, or IMPLEMENTING our suggestions. Sounds like four luncheon dates, and a polite and dismissive "thank you very much." We won't see one feature implemented (yes, you can quote me). And one of the most important issues -- Freehand's speed and sleekness -- is something that is simply impossible to implement in such bloatware as Illustrator.
(2) The discount is unmitigated marketing crap. If they're going to be "magnanimous" and offer a discount, it should be for ALL purchases of Illustrator to qualifying members -- not just for the 3 special cases for items that they're not currently selling enough of. This is just unbearably insulting -- a chance for marketing to sell more copies of an inferior product and co-opt a little more market share when they already have a monopoly.
I am so appreciative of all your dedication and hard work in going up against this unresponsive and uncaring Goliath. While I am saddened and angry at the outcome, I am certainly not surprised. Adobe hasn't listened to its customers for a very, very long time. This is just another instance of their corporate hubris.
I am, however, interested to see what might be the "new steps" and "new course" you refer to in this saga. Seems to me that the only possible recourse is to write a new "Freehand" that's sleek and responsive and kicks the crap out of Illustrator.
Thanks again for your efforts. Standing by to see what's next!